At the end of the day, Joe’s favourite part of his job is seeing a job through to completion. Starting at the initial quote, winning the bid, getting the technicians the right materials and scheduling them for a time that works with the customer, having the technicians completing that job and answering any questions the customer may have left them as happy as can be. His favourite thing to sell is the Lennox SLP98V furnace. “Although I know the customer will have questions after the job is complete, I can answer those questions and the customers are always satisfied with that furnace!”
As for career aspirations, in the immediate future, Joe wants to get his gas ticket. Longer-term goals are, “to ensure that this company, my dad’s legacy, continues to grow and be one of the most trusted names in the Foothills. Continue to be a company that helps the local organizations and teams. And to be a company that actually cares about its employees.” These days Joe doesn’t have a lot of hobbies and spends most of his time with his family, working and walking the dogs. Some of his favourite activities include anything to do with hockey, fishing and lately started to golf more. Joe enjoys coaching as he was a lacrosse coach before having kids of his own and is now coaching his son’s lacrosse and baseball.
“Service you can count on when you need it,” has been the company’s slogan for as long as I can remember. We strive to be the ones that people can turn to at their worst moment for some help to get their furnace running in the middle of winter or to get that water leak stopped before it does any major damage. This company is more than just another business in the Foothills, we are part of the Foothills. All our technicians live in the areas that we service, we donate to local sports teams and other charities like Habitat for Humanity and Heaven Can Wait. We try to support other local businesses. At the end of the day, it comes down to one phrase, ‘If you take care of your customers, they will take care of you.’ Thank you to all of our customers for the last 30 years and we plan on seeing you for the next 30 and beyond!