Service Manager: Shayne
Shayne is our Service Manager and has been with G.M. Mechanical for about 8 years! He is a journeyman plumber/gas fitter who has been in the trade for 20 years. He even took refrigeration and air conditioning courses and is extremely knowledgeable no matter what the problem is.
He currently lives in High River with his wife, but has been in the Foothills for 42 years. He has 3 kids that have all grown up in the area as well. He states that the favourite part of his job is, "the feeling I get being able to provide the resources to help people with whatever issues they may be having at that time."
I joke sometimes that he is almost like a therapist as he often talks to people during crisis situations and calms them down. Although I joke, it is often true. Whether they have water leaking in their house or no heat in the middle of winter, Shayne does an excellent job to calm people down by letting them know that someone is on the way. One thing I had to ask my employees if only for my own benefit was, "why G.M. Mechanical?" This is what I got from Shayne, "I like that G.M. Mechanical is a local, family-owned business that I can continue to have a hand in growing within the community." He also states that he would like to get better at his job by continuing to develop the skills and knowledge in my field in order to continue to provide the best service possible. Frankly, I already think he is excellent at his job! Some of his hobbies include golfing, fishing and travelling. I do know that he is looking forward to next spring to test his new boat out!
Heating Manager: Ralph
Ralph is our Heating Manager and has been with G.M. Mechanical for just over 7 years! He is a journeyman sheet metal mechanic who has over 30 years of experience in the trade! The one thing I want to mention about Ralph is that he isn't your typical "installer". He actually cares about every job he does in trying to make it functional as well as esthetically pleasing. He does excellent fabrication work in the shop which shows the difference that properly installed ductwork can make on proper airflow! He currently lives in High River with his wife, but has been in High River for 22 years. He has 4 kids that all grew up in the area as well. He states that the favourite part of his job is, "The variety of jobs to be done. No job is exactly the same and every job is a new learning experience. "One thing I had to ask my employees if only for my own benefit was, "why G.M. Mechanical?" This is what I got from Ralph, "It is a local company and they are a good group of guys to work with." Ralph is a great team member who can take a joke just as well as he can give it. He definitely helps the morale of other guys here. His main hobby is golfing which I know he is much better at than I am! I truly think he likes when he has to travel to a job since he gets to try out a new golf course. You may have seen Ralph around town as he is part of the High River Alliance Church, an active member of the High River Kinsmen Club and volunteers his time as the equipment manager for the High River Junior B Flyers.
Ralph is another guy that worked for G.M. Mechanical many years ago and came back. Back then the poor guy even had me as a "helper" on some jobs and at that age, I know he'll say that I wasn't much help at all (and he'd be right). He ran his own HVAC company until we eventually bought him out to bring him back into the fold.
Office Manager: Teresa
Teresa! I would say that she is easily one of the most important people here! Most of our employees don't appreciate how much she really does for us. Teresa is our Office Manager and has been with G.M. Mechanical for 9 years as of Saturday. I think we'll give her the day off. She is a bookkeeper by trade and does an excellent job keeping our books in order. She is also our Safety Manager as well and has the thankless job of ensuring that our COR for Safety Excellence remains valid. And yet, with both of those titles, probably the hardest job that she does is keeping me from spending too much money! I really appreciate that! She currently lives in High River and has done so for 30 years. I even remember when I was a child and they moved into the cul-de-sac across the street. With her husband Gary, they have 2 kids that are all grown up now and 1 grandchild. She states that the favourite part of her job is, "The co-workers." I know that she has fun often here joking around as she has an unmistakable laugh that can be heard throughout the office. Her career aspirations are to retire on "some beach, somewhere." Her favourite task is when she gets to be creative about coming up with new solutions to problems. One thing I had to ask my employees if only for my own benefit was, "why G.M. Mechanical?" This is what I got from Teresa, "G.M. Mechanical treats their employees fair and my fellow workers are good to work with. It's also close to home. "Some of Teresa's hobbies include travelling, swimming, boating and camping. I do know that she is looking forward to next spring get their new trailer out for some new camping adventures!
Inventory and Purchasing Manager: Courtney
Courtney is our Inventory and Purchasing Manager and has been with G.M. Mechanical for just over a year. She gets stuck having to help out everyone around here with her job and often gets to wear multiple hats showing just how versatile she truly is. She currently lives in Okotoks and has done so for 16 years. She lives with her "husband". I only put husband in quotation marks as they had to put their wedding plans on hold due to Covid. She currently has no kids and even though I love my kids and would never give them up, I fantasize about what that would be like. She states that the favourite part of her job is, "the variety of different things I do." As I mentioned, for us she gets to wear many hats and work on many different projects. This is great because her favourite part of the job is, "the fact that I'm always learning something new! "Her career aspirations are to retire "to become financially stable, save for retirement and love the place and people I work with." I sincerely hope we are able to give that to her! One thing I had to ask my employees if only for my own benefit was, "why G.M. Mechanical?" This is what I got from Courtney, "G.M. Mechanical is a smaller local company and I want to be working close to home within the communities where I live.
Service Technician: Les
Les is a Plumbing Service Technician and has been with G.M. Mechanical for over 16 years! He is a journeyman plumber/gas fitter who has been in the trade for 37 years. He currently lives in Turner Valley with his wife (who looks much younger than Les) and has been there for 17 years. He has 6 kids and 9 grandchildren! He states that the favourite part of his job is, "being able to do something different every day." His career aspirations are similar to a lot of peoples' and that is to someday be able to retire! He states that he likes "Heating Season" the most as he gets customers’ furnaces back up and running. It's funny that he said this, because truth be known, when I wrote our "G.M. Mechanical Christmas Poem'' that I post every year on Facebook, I had envisioned Les repairing the family's furnace. And not because he would be able to play an excellent Santa. One thing I had to ask my employees if only for my own benefit was, "why G.M. Mechanical?" This is what I got from Les, "It is a family-run company that is just big enough that we get all different types of work and yet just small enough that everyone knows each other. "Some of his hobbies include spending time with his grandkids, fishing and hunting. He also volunteers his time with Beavers and Scouts with his grandkids. He went from people thinking he was "Dave Lennox" to "Santa". I can joke about the Santa part as I'm not too far from that myself.
Electrical Manager/Technician: Kirk
Kirk is a Master Electrician and just started with G.M. Mechanical. He is by no means new to G.M. as we have worked with him and alongside him for a number of years on various projects. He is a Master Electrician who has been in the trade for 13 years. He currently lives in High River with his wife and 2 kids. He has lived in High River for 12 years. He states that the favourite part of his job is, "the clients." His career aspirations are to help grow the recently developed Electrical Division of G.M. Mechanical. He states that he "enjoys the challenge of a troubleshooting call" the most as he gets to use his knowledge base to figure out the problem. I have known Kirk for a number of years and before I made the final decision to bring him on, I made a call to one of his former co-workers who now has his own business in the community. Even though us bringing Kirk to G.M. Mechanical would mean more competition for this former co-worker, he had nothing but great things to say about Kirk and how well he knew the trade. It's not especially good business to praise your competition, but thank you Dustin @ Exquisite Electricfor the recommendation. Dustin is another excellent electrician! One thing I had to ask my employees if only for my own benefit was, "why G.M. Mechanical?" This is what I got from Kirk, "G.M. Mechanical already provides great plumbing and heating service to the community, so I want to add electrical service to the equation." With Kirk’s work ethic and knowledge, I don't think that will be a problem. Some of his hobbies include hunting, fishing and enjoying the outdoors with his family.
Sheet Metal Apprentice: Nichole
Nichole is an apprentice sheet metal mechanic and has been with G.M. Mechanical for about a year and a half. Being employed by G.M. Mechanical is Nichole’s first foray into the “trades” but she had worked with her father previously doing home renovations. She currently lives in High River with her fiancé and 3 kids. She has lived in High River for 7 years. She states that the favourite part of his job is, "fabbing." Working on the bench and being able to build ductwork, transitions, offsets and other useful items all from a flat piece of metal. Her current career aspirations eventually get her journeyman ticket. She has one year of school under her belt and we are in the midst of planning for her to go again. She states that her favourite task is running heat runs in new homes.
One thing I had to ask my employees if only for my own benefit was, "why G.M. Mechanical?" This is what I got from Nichole, "I had heard a lot of good things about G.M. Mechanical." When we first hired her, she was eager to get into the trades and start working towards a career for herself. Although I didn’t hire her at first, I am glad I circled back and hired the person with a really great attitude. That attitude has even affected other employees to the point that it is noticeable. Nichole’s main hobby when she isn’t working is drawing.
More profiles to come!